Voyxa: The AI Voice Assistant for Technical Support
Voyxa is the voice AI that provides technical support, designed to offer a natural and intuitive interaction. It automates the resolution of technical issues, providing fast, accurate, and effective answers for companies in any industry.
Includes user manuals, operating guides, and technical specifications.
Configuring Integrations
With existing IT systems
Defining Support Rules and SLAs
Solutions for Every Sector
Healthcare
Retail
Transportation & Logistics
IT Support
Help Desk for Employees and Customers
1
Seamless integration with ticketing systems
2
Automation of first-level support
3
Intuitive guides for resolving technical issues
4
Support for configuring work tools
5
Emergency management and safety procedures
6
Automated responses to frequently asked questions
Practical example: A SaaS company reduces the load on the IT team thanks to Voyxa, automating first-level assistance and resolving 70% of requests without human intervention.
GDO & Retail: In-Store Assistance
Immediate support for frequent requests
Emergency procedures
Automated fault management
Reduced waiting times
Improved customer experience
Practical example: A supermarket chain has implemented Voyxa to automatically manage failures at self-checkout stations, reducing waiting times and improving the customer experience.
Transportation & Logistics: Support for On-Board Personnel
1
Assistance for service requests
2
Technical support for on-board personnel
3
Assistance in managing port operations
4
Route management and logistics management
Practical example: A transportation company has implemented Voyxa to support drivers in technical breakdowns, avoiding delays and optimizing the service.
Why choose Voyxa?
Continuous Innovation
Constantly evolving technology for ever-improving performance
Multilingual Support
Communicate in multiple languages for global assistance
Advanced Artificial Intelligence
Cutting-edge solutions for every need
Voyxa Features
Natural Language Processing
Call Recording and Analysis
Custom SLA management
Problem and Ticket Resolution Tracking
Integrated Ticketing System
Dedicated Web App
Compliant with AI Act
Ensuring transparency, security, and ethical use of artificial intelligence.
Our Solutions
Enterprise Package Details
1
Ability to install Voyxa on corporate servers or dedicated cloud.
2
Voyxa offers a scalable and customizable Enterprise solution for businesses that require an advanced and secure infrastructure.
3
Adaptation of voice tone and style based on the brand.
4
Intelligent distribution of calls among available agents.
5
Compatibility with existing CRM, ERP and corporate systems.
6
Configurable minutes and capacity based on requirements.
Join the revolution in technical support
Book a personalized demo or contact us for more information!